Operating System Support Skills
 OS Basics
 Introduction & installations
-windows 98, windows xp2 professional.
-windows 2000, 2003 & 2008 server
- Vista & win 7
 Windows 98 Boot Process
 Navigating windows 98
 Networking all windows
 Configuring windows 2008
 Disk & storage Management
 Managing Users & Groups
 Internet
 Troubleshooting all windows ,etc
PC Hardware Support Skills:
 Fundamental of Pc
 Memory
 Motherboard
 Hard Disk Drives, Floppy Disk Drives
 I/O Ports & devices
 SCSI Drivers
 Monitors
 Installing of Drives
 Antivirus
 Printers (DMP, Inkjet, Laser)
 Portable PC(Laptop)
 BIOS/CMOS setting
 Disk Manager
 Partition Magic, Norton Ghost etc
 Assembling & Disassembling
 PC maintenance & Troubleshooting,etc
Networking Essentials:
 Overview of Networking
 Overview of N/W Components
 Network Hardware ,Transmission media
 LAN,WLAN,MAN,CAN,SAN,DAN,
 WAN Topologies etc.
 Installing cabling
 802 Standards
 Media Access
 Network Technologies
 Other Network Architectures
 Network Software
 Switches & Bridges
 TCP/IP
 TCP/IP services
 IP Addresses
 DHCP & Automatic IP Configuration
 Host Names & FQDNs
 Server ( Net BIOs ) Name
 Resolution
 Client/ Server Systems
 WAN & Remote Connectivity
 Network Security
 Managing Windows Security
 Testing & troubleshooting
 Network Performance,etc
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